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Privacy Policy
Survey Scotland Ltd is committed to protecting your privacy and this Privacy Policy sets out our privacy practices. Please take the time to review this Privacy Policy carefully as it tells you how your personal information will be treated by us.
By using the Survey Scotland website and our services, you unconditionally agree to be bound by this Privacy Policy. Any questions regarding our Privacy Policy should be directed to:
Survey Scotland Ltd
82 Niddrie Road
Glasgow
G42 8PU
What do we collect and use personal information for?
In order to:
» Control access to restricted member areas of our site
» Process orders submitted by you
» Customise the service we provide to you
» Carry out market research and tracking of sales data
» Send you news and information about events, publications and services
For these purposes we need to collect and process certain personal information about you. We may ask you for this information through our website, or we may collect this information through email or other forms of communications.
Financial details including credit card number are not stored in written text or in any form by Survey Scotland Ltd.
Log files and IP addresses
When you visit our site, your IP address (the unique address which identifies your computer on the internet) will automatically be logged by our web server. We use IP addresses to help us administer the website and collect broad demographic information for aggregate use.
Non personal information
We may automatically collect non-personal information about you such as the type of internet browsers you may use or the site from which you linked to from our website. You cannot be identified from this information and it is only used to assist us in providing an effective service.
Information placed on your computer
We may store some information (commonly known as a "cookie") on your computer when you look at our website.
This information facilitates your use of our sites and helps us to provide you with the best level of service. For example, cookies ensure that you do not need to re-enter your details every time you order from us or visit our restricted member access site and help us to show you advertisements which are relevant to your interests.
You can erase or block cookies from your computer if you want to (your help screen or manual should tell you how to do this), but certain services on the Survey Scotland website may not work correctly or at all if you set your browser not to accept cookies.
Disclosing your information to others
We will not disclose any personal information without your permission unless we are legally entitled or obliged to do so (for example, if required to do so by Court order or for the purposes of prevention of fraud or other crime).
Keeping our records accurate
We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, you may do so at any time by contacting us directly via our contact form.
Security
The forms on this site support encryption to help protect the security of your transfer of data to the site. Although we will take all reasonable security precautions regarding information stored on the site, due to the open nature of the Internet, we cannot guarantee that any information stored on our servers, or transmitted to or from a user, will be free from unauthorized access, and we disclaim any liability for any theft or loss of, unauthorized access or damage to, or interception of any data or communications. By using the site, you acknowledge that you understand and agree to assume these risks.
Third party sites
We cannot be responsible for the privacy policies of other sites even if you access them using links from our Sites and recommend that you check the policy of each site you visit.
In addition if you linked to any of our Sites from a third party site, we cannot be responsible for the privacy policies and practices of the owners or operators of that third party site and recommend that you check the policy of that third party site and contact its owner or operator if you have any concerns or questions.
If you have any questions and would like to get in touch, please contact:
Survey Scotland Ltd
82 Niddrie Rd
Glasgow
G42 8PU
82 Niddrie Road
Glasgow
G42 8PU
Tel: 0800 567 7040
Forth House
28 Rutland Square
Edinburgh
EH1 2BW
Tel: 0131 221 6528
Unit 162
17 Union Street
Dundee
DD1 4BG
Tel: 01382 843 815
The Soap Factory
111 Gallowgate
Aberdeen
AB25 1BU
Tel: 01224 619 785
Office Hours
Monday - Thursday 9am to 5:30pm
Friday 9am to 4:30pm
Saturday - Sunday Closed
Orders can be placed online at any time.
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Posted: Wednesday 29th September
Did you know you can retrieve instant quotations online on our website?
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Posted: Thursday 16th September
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“Dear Jacqueline, Thank you very much. I was really impressed with your prompt call and how quickly we managed...
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“Just a note to thank Survey Scotland for their excellent and prompt service. We were very pleased and...
If you have any questions regarding Home Reports or EPCs, you can visit our FAQs section.
Feel free to download our free Home Report guide for further information.
Here at Survey Scotland, we are always on the lookout for suitably qualified individuals to join our ever expanding team.
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